The 2013 African Bank of the Year Award has been conferred on Guaranty Trust Bank Plc by the African Banker Magazine, which recognises financial institutions across the continent that have emerged as industry leaders and continent trend setters due to good corporate governance practices, exceptional service delivery and innovative products.
Winners of the coveted award must have consistently reported strong financial performance and contributed significantly to the quality of service offered by the financial services industry within their country and across the African continent.
According to Omar Ben Yedder, Publisher of the African Banker Magazine; “We are delighted that Guaranty Trust Bank Plc has won this award. Indeed it has been a good evening for Nigerian Banks and GT Bank has consistently played a leading role in banking in Nigeria. Prudently run, with strong values, it continues to set new standards in banking. Its successful foray in international markets reflects strong fundamentals of a leading institution in Africa.
The managing director and chief executive of the bank, Mr Segun Agbaje, attributed the bank’s receipt of the award to hard work, discipline and a well defined operating strategy that enables it give 100 per cent above customer expectations every single time.
According to him, customer satisfaction and service excellence are the foundations of the bank’s business and GT Bank would continue to listen to its stakeholders and institute innovations that allow the bank provide services that surpass its stakeholders’ needs.
The bank is regarded by industry watchers as the best run financial institution within the Nigerian Financial Services space due to its bias for world class corporate governance standards, excellent service quality and innovation.